Customer Service

JAWS has a solid reputation that has been skillfully honed over the past 30 years. Any great business is built on customer service and the way it treats all of their business - customers, vendors, and competitors alike. Charlie Jacobs, the founder of JAWS stated many years ago, “Our success comes from keeping promises, ours and those that we represent. It is hard work and we enjoy it.” We still do…

JAWS trained professionals are available to field any question that may arise about your system or application. Our knowledge and years of experience in this industry offer great confidence in our ability to assist with design, installation, start-up, and testing of your equipment purchase. Should problems arise, we are committed to helping troubleshoot the cause and assisting you with the solution to the problem.

Parts & Supplies

Please call JAWS for parts and supplies you require to operate and maintain your scrubber system or rotating equipment. Our relationships with suppliers and service contractors are well established which allows us to respond quickly and appropriately to your needs. For your convenience, we accept VISA and MASTERCARD credit cards.

Repair Services

Our trained technicians have years of experience with start-ups, troubleshooting, and repair services so they understand the urgency when equipment is down. Some of our specialized services include vibration analysis, fan and blower alignments, chemical pump repair, and pilot testing. Repair services are available by JAWS service personnel or though qualified subcontractors when necessary. Our staff typically sees a two week lead time on repairs, however, warranty work and emergency repairs are handled promptly.